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In order to provide faster and more reliable shipping to our customers, we will be upgrading our order fulfillment system from February 3 to February 14. All orders will be shipped after Feb. 14.
Shipping will resume on February 15. As a "Thank You" for your patience and understanding, all orders placed during this period will receive "A Free Stopper". (Find the offer at shopping cart page. Time & Quantity Limited!)
Typically, you will be able to track your order 3 business days from the time of purchase. However, if you purchased a Personalized Photo Charm, it can take 5-7 business days tracking information to become available.
Due to the large number of emails we have received, it may take up to 72 hours for us to get back to you. We appreciate your patience & understanding.
In order to provide faster and more reliable shipping to our customers, we will be upgrading our order fulfillment system from February 3 to February 14. During this period, no orders will be shipped, however, all purchases will receive a Free Stopper. Live Chat and Ticket support will also be limited during this period, so we ask for your patience while waiting for help.
Shipping and Live Chat support will resume on February 15. We appreciate your patience & understanding.